Reservations can only be confirmed upon payment of a non-refundable deposit of £750.00 and a signed copy of our contract from the hotel.
All bookings must be confirmed in writing with a non-refundable deposit as requested in the confirmation letter. An invoice for the balance will be issued 3 months before the function and 50% of the agreed costs will fall due. One month prior to the function, the balance of the agreed costs will fall due. It is understood that these terms and conditions are accepted fully by the clients when confirming the booking. Payments by credit card will attract a handling surcharge. Pre payments for non arrivals are non-returnable and cannot be transferred to cover food, drinks or entertainment for other members of the party.
For groups, weddings and conferences where the hotel is holding a confirmed booking, the following cancellation policy is operated:
Confirmation of final arrangements (including the menu) should be confirmed to the hotel at least 28 days prior to the event. Final numbers and an accurate guest list is needed 7 full days prior to the date of the event.