Terms and Conditions

Reservations can only be confirmed upon payment of a non-refundable deposit of £750.00 and a signed copy of our contract from the hotel.

Deposits of Payment

All bookings must be confirmed in writing with a non-refundable deposit as requested in the confirmation letter. An invoice for the balance will be issued 3 months before the function and 50% of the agreed costs will fall due. One month prior to the function, the balance of the agreed costs will fall due. It is understood that these terms and conditions are accepted fully by the clients when confirming the booking. Payments by credit card will attract a handling surcharge. Pre payments for non arrivals are non-returnable and cannot be transferred to cover food, drinks or entertainment for other members of the party.

Cancellation Policy

For groups, weddings and conferences where the hotel is holding a confirmed booking, the following cancellation policy is operated:

  • 18 weeks or less: 50% of the total payment
  • 12 weeks or less: 75% of the total payment
  • 4 weeks or less: payment in full

Decorations and Use of the Hotel

  • No advertising material or decorations may be fixed to walls, ceilings, floors etc within the house. However, signs, banners or flags may be erected outside with prior permission.
  • The client is liable for the costs of making good any damage to the fabric of the House caused by their negligence or by the negligence of their guests or suppliers.
  • The client must comply with all the licensing, health and safety and other regulations relating to the hotel.
  • The client must not consume food or drink at the hotel not supplied by the hotel without the hotel’s prior written consent.
  • The client must not act in a disorderly manner.
  • The client must leave promptly at the appropriate time and comply with any reasonable requests made by the hotel management.

Confirmation of final arrangements (including the menu) should be confirmed to the hotel at least 28 days prior to the event. Final numbers and an accurate guest list is needed 7 full days prior to the date of the event.

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