From time to time we have positions available at Knockderry House and are always interested in hearing from those with a passion for great hospitality.

We are currently inviting applications for the positions of Duty Manager (part time) and Trainee Apprentice Manager

Knockderry House has a small and close knit team.  We are passionate about our customer service and are constantly striving to improve what we offer. We have a award winning restaurant offering seasonal and quality produce.  The hotel has received numerous awards for the quality of its food, the restaurant and its customer service and is currently shortlisted for Small Country House Hotel of the Year in the Scottish Hotel Awards 2015.  If you would like to come and join us we would like to hear from you.

Duty Manager (part time)

The ideal candidate for this position must have worked in similar environment, with experience in a supervisory front of house role, serving food and beverage and dealing with customers. The role will involve:

  • Assisting the Hotel Manager
  • Responsible for day to day operational activities and dealing with any issues that may arise
  • Excellent Customer Service skills and effective management of the team
  • Main point of contact whilst on duty
  • Delivering excellence in customer service and ensuring consistency
  • Strong Food and Beverage Background
  • Assisting in ensuring all set processes and procedures are adhered to
  • Excellent organisational and communication skills
  • Experience in a similar role

You will be unafraid of hard work and happy to work as part of a close knit team. You must be able to demonstrate a courteous manner yet be focused on providing a consistently high standard of customer care.This is a part time position will be at least 3 days per week with the opportunity for more shifts during holidays and busy periods. You must be able to work within the United Kingdom.Applicants must have a good level of English both spoken and understanding. Please note that this is a live-out position as there is no accommodation available.If you are interested in joining our team please forward a copy of your CV for consideration. We look forward from hearing from you.Please send your CV for the attention of ‘The Manager’ stating what experience you may have and what you could offer the business.  If you are successful you will be invited for interview.  Please indicate when you would be free to attend an interview.

Closing Date for Applications 01/05/2015
Interviews from 05/05/15

Trainee Apprentice Manager

Modern Apprenticeship in Hospitality Management
Knockderry House is offering a Modern Apprenticeship in Hospitality Management for a individual keen to make the first step into hospitality. The successful candidate will be able to demonstrate a real desire to work in this industry. You will work alongside the management team learning how to run and operate a small country house hotel. You will be trained in all aspects of running a hotel, and gain experience across all departments including Housekeeping, Food and Beverage service, Stock Control, Function Management, Bar Supervision, Reception Management, Advertising and General Hotel Duties.

The position will involve both formal and on the job training in the form of an SVQ Level 3 in Hospitality Supervision and Leadership which will form the basis of your learning. In addition will work alongside a Vocational Learning Advisor who will visit you on a regular basis, to deliver the training and observe you in the workplace.You will receive formal training in a wide range of core subjects including :
• Leadership and team management
• Food Hygiene
• Health and Safety
• Personal License Certificate
• Customer Service
• Wine Appreciation and Service

Hours and Salary
Approx 40 hrs per week or 1920 hrs per year / 5 days out of 7.
Salary: £890.00 per month

Skills, Qualifications and Personal Qualities
The successful applicant must be 18 or over

Qualifications Required
o Minimum – Standard Grade Maths and English A-C
o Desirable – Higher or equivalent

Personal Qualities Required
o Friendly out going and courteous
o Quick thinking and quick to learn
o Can use own initiative
o Customer focused
o Reliable and trustworthy

To apply for this position please send your full CV including:
o Full name, address, contact details,
o Name of School/Collage with dates attended
o Details of qualifications including dates and grades achieved.
o Applicants will be expected to produce copies of all certificates
o Applicants will not be considered who do follow the application requirements

Closing Date for Applications 01/05/2015
Interviews from 05/05/15

Hotel Manager
Knockderry Country House Hotel,
Shore Road,
G84 0NX

Or email: beth@knockderryhouse.co.uk

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